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MBI Avon
5600 East Avon Plaza
Avon, NY 14414
Phone: 800-288-6287

Matthews Buses NY Service department has a team of experienced technicians to provide all of your Thomas, Freightliner, and Cummins service needs. For your convenience we offer on-site service at your location, as well as scheduled appointments in one of our facilities.

Please contact our Operations Manager, John Metzler, with any concerns about any aspect of your business with Matthews Buses.

Director of Service:
John Metzler
Cell: 315-877-5909

Service Manager:
Randy Rupp
Phone: 800-373-0175 X 102

Warranty Administrator:
Kim Michielson
Phone: 800-288-6287 X 114

Service Writer:
Kris Bovee
Phone: 800-288-6287 X 104

Body Shop Manager:
Katrina Clinton
Phone: 800-288-6287 X 106

Training Director:
Roger Harrod
Phone: 800-288-6287 X 302

Directory of EV Sales:
Mark Hanrahan
Phone: 800-288-6287 X 235

Sales Manager:
Aaron Morrow
Phone: 800-288-6287 X 103

Brandon Morrow
Phone: 800-288-6287 X 101

John Mistretta
Phone: 800-288-6287 X 105

Wes Mills
Phone: 800-288-6287 X 236

Zeke Given
Phone: 800-288-6287 X 215

Director of Parts: 
Dean August
daugust@matthewsgroupinc .com
Phone: 800-288-6287 X 224

For after hours support please contact:

Ray Kerhaerts Towing
24hr towing
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