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MBI Ballston Spa
2900 Rte 9
Ballston Spa, NY 12020
Phone: 800-288-6287

Matthews Buses NY Service department has a team of experienced technicians to provide all of your Thomas, Freightliner, and Cummins service needs. For your convenience we offer on-site service at your location, as well as scheduled appointments in one of our facilities.

Please contact our Operations Manager, John Metzler, with any concerns about any aspect of your business with Matthews Buses.

Director of Service:
John Metzler
Cell: 315-877-5909

Service Manager:
Shawn Fallova
Phone: 800-288-6287 X 205

Warranty Administrator:
JoAnn Zajesky
Phone: 800-288-6287 X 207

Body Shop Manager:
Katrina Clinton
Phone: 800-288-6287 X 106

Training Director:
Roger Harrod
Phone: 800-288-6287 X 302

Director of EV Sales:
Mark Hanrahan
Phone: 800-288-6287 X 235

Sales Manager:
Aaron Morrow
Phone: 800-288-6287 X 103

Petra Stone
Phone: 800-288-6287 X 215

Director of Parts: 
Dean August
Phone: 800-288-6287 X 224

For after hours support please contact:

K-J Sterns Towing
5 Commerce Park Drive
Wilton, NY 12831

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