SERVICE

The Only Thing Better Than Great Service?
School Buses that need less of it.

From the moment you purchase a Thomas Bus from Matthews, we are dedicated to ensuring that every day, every bus in your fleet operates to the highest performance and safety standards possible. The Matthews Service Team is committed to providing exceptional communication and prompt, expert service. Our technicians are Thomas trained and educated and keep updated about the latest innovations, service bulletins, and best practices.

More time on the road

less time in the shop

Proper and scheduled fleet maintenance is critical to prolonging the life of your Thomas Built Buses. We encourage you to protect your investment and your precious cargo by adhering to a comprehensive maintenance schedule – for your entire fleet.

Our team of service professionals is always ready to go the extra mile for our customers. We are happy to make recommendations and provide advice – from service issues to ordering the right bus parts – we’re here for you!

CONTACT SERVICE
MEET OUR TEAM

WE'RE HERE FOR YOU

Our goal is to get your buses safely back on the road in a timely manner, and our team will make it happen!

With four state-of-the-art service centers conveniently located around the state, a Matthews Service Center is just a short distance away. BEST OF ALL, many repairs can be done by one of our highly trained, certified mobile technicians. Our mobile service vans are fully equipped to handle most repairs right where you are!

Whether we service your bus at one of our service centers or “on the road,” we can ensure that it will be repaired using the latest diagnostic equipment. Not only do we repair and maintain your buses, but our technicians also perform a multi-point inspection and safety check on all vehicles we service.

Matthew's Buses will be closed in observance of President's Day on February 16th, 2026. We will re-open for normal hours on Tuesday February 17th.

Matthew's Buses will be closed in observance of Good Friday on April 3rd, 2026. We will re-open for normal hours on Monday April 6th.

Matthew's Buses will be closed in observance of Memorial Day on May 25th, 2026. We will re-open for normal hours on Tuesday May 26th.

Matthew's Buses will be closed in observance of Independence Day on July 3th, 2026. We will re-open for normal hours on Monday July 6th.

Matthew's Buses will be closed in observance of Labor Day on September 7th, 2026. We will re-open for normal hours on Tuesday September 8.

Matthew's Buses will be closed in observance of Columbus Day on October 12th, 2026. We will re-open for normal hours on Tuesday October 13th.

Matthew's Buses will be closed in observance of Veteran's Day on Monday 11th, 2026. We will re-open for normal hours on Tuesday November 12th.

Matthew's Buses will be closed for the Thanksgiving Holiday on Thursday, November 27th, and Friday November 28th. We will re-open for normal hours on Monday November 30th.

Matthew's Buses will be closed for the Holidays on Wednesday, December 23th. We will re-open for normal hours on Monday December 28th.