The Matthews Buses, Inc. Customer Service team is dedicated to making your experience with us exceptional in every aspect. We offer Customer Training Classes, led by our Award Winning Thomas Built Bus Certified Trainer, Roger Harrod. If you would like more information on Roger and the training program, please visit the Training Section. We also have a variety of support documents avialable online. To view them, click here.
If you are in New York State and have a Customer Service Issue, please contact Garry Maniacek at (800) 288-6287 x 505. If you are in Florida, please contact Lori Matthews at (518) 376-2371.
If you have an issue, concern or suggestion on how we can improve service, please do not hesitate to contact us either through the form here or you can call us toll free at 800 288-6287.